Personal Information Privacy Policy
Personal data protection standards for learners and customers comply with Government Decree 13/2023/NĐ-CP.
1. Purpose and Scope of Information Collection
Topica Institute of International Training and Phu Xuan University are committed to protecting the privacy and security of the personal data of students, parents and those who register for consultation, in accordance with the Government's Decree 13/2023/NĐ-CP on Personal Data Protection.
The information collected includes:
Contact information: Full name, phone number, email address, province/city of residence.
Educational background: Graduation level (high school, intermediate, college, university), field of study of interest.
Technical data: IP address and access time, for the purpose of ensuring system security and improving the learning experience.
2. Purpose of Data Use
The information collected is used only for the following legitimate purposes:
Providing admissions advice, learning pathway and tuition fee information as requested by the registrant.
Supporting the procedures for admission application, enrolment and learning management at Phu Xuan University.
Sending important notices about opening dates, digital learning materials and applicable scholarship policies.
Improving the quality of educational services and ensuring the security of the online training system.
3. Commitment Not to Share with Third Parties
We commit to absolutely not selling, leasing, exchanging or disclosing your personal information to any third party for commercial or advertising purposes outside the Topica and Phu Xuan University training system, except where required by a competent state authority in accordance with the law.
4. Retention Period and Protection Measures
Personal data is stored securely on multi-layer protected servers in Vietnam. Data is retained only for as long as necessary to fulfil the stated purposes, or until the learner makes a valid request for its deletion.
5. Rights of Data Subjects
You have the full rights provided under Decree 13/2023/NĐ-CP:
The right to be informed of and to consent to the processing of personal data.
The right to request access to, correction of or updates to your personal information.
The right to request deletion or withdraw your consent to data processing at any time by contacting us.
6. Data Protection Contact Point
For any questions or requests related to the personal data privacy policy, please contact:
Toll-free hotline: 1800 646 857 (or 0901 795 580)
Email: [email protected] / [email protected]
Receiving address: 27 Lê Văn Lương, Nhân Chính Ward, Thanh Xuân District, Hà Nội
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